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For owners

You run the show: projects, who can see the feedback, who can give it, and billing. This guide walks through managing a Hot Takes account end to end.

Account basics

Sign up and sign in with an email and password. If you forget your password, use the “forgot password” link on the sign-in page — we email you a reset link.

Creating a project

From your dashboard, create a project and give it a name. You'll get a project key (ht_pk_…) shown once — copy it and embed it in your prototype (see the setup guide). Each project has its own key and its own gallery.

Inviting teammates

In a project's settings, invite teammates by email. Teammates get viewer access to that project's gallery — they can read every capture but can't change settings or billing. Teammates are counted per project against your plan's teammate cap.

Managing reviewers

Reviewers are the stakeholders giving feedback from inside the prototype. Each project has its own reviewer roster in settings. Revoking a reviewer ends their device access to that project — they'll need to enroll again (a fresh one-time code) to submit more feedback. Reviewers are counted per project against your plan's reviewer cap.

The gallery

Each project has a gallery of captures. Filter by reviewer, capture type, and date. Open any capture to see the full detail: the screenshot or video, the typed note, the voice clip if there is one, and the device/app context attached automatically.

Regenerating your project key

You can regenerate a project key from settings. It only affects new enrollments — reviewers who already enrolled keep working, and existing captures are untouched. Regenerate if a key leaks.

Understanding plan caps

Every plan sets caps on projects, teammates, reviewers per project, captures per month, recording length, and how long captures are kept. When you go over a cap, nothing is ever silently dropped — captures are still saved, but content over the cap is gated behind an upgrade prompt in the gallery until you upgrade or fall back under the limit.

The pricing section is the live source of truth if these numbers ever differ.

Upgrading, downgrading, and billing

Paid plans run through Stripe Checkout, and you manage an active subscription from the Stripe customer portal (linked from your account page). If a renewal payment fails, your workspace drops to Free immediately— there's no dunning grace period today — but your data isn't deleted; anything over the Free caps is just gated until you fix payment.

Data retention

Captures are kept for your plan's retention window (see the table above). When a capture ages out it's hidden from the gallery, but its files are held for a further 30-day grace window— upgrade within that window and aged-out captures are restored automatically. After the grace window, deletion is permanent and can't be reversed.

Deleting your account

You can delete your account from account settings (type your email to confirm). You must cancel any active paid subscription first— deletion is blocked while a paid plan is active. Deleting removes every project you own and all its captures; it removes you from projects you're only a teammate on, without affecting those projects.

Enterprise plans

Enterprise is provisioned manually after you get in touch. It lifts the caps (unlimited projects, teammates, reviewers, captures, and history), adds a custom widget accent color, and comes with a direct support channel. Email jason@hottakes.app to set one up.

Getting help

Email jason@hottakes.app or use the support form.